Terms & conditions
Individuals
14 days after booking 50% of the amount due must be paid. The remaining 50% must be paid no later than 14 days before arrival. Only when the first payment is received, the booking is final.
Courses & Activities
14 days after reservation must be paid 15% of the amount due. No later than two months before the start should be another 50% satisfied and the remaining 35% must be paid 14 days before commencement. Only when the first payment is received, the booking is final.
for workshops and courses
We understand the challenges when organising a workshop or course, so this cancellation policy outlines the flexibility we are willing to offer you.
Options
Prospects can take an option on accommodation for max 1 month or until an other prospect for the same accommodation presents itself (free of charge).
When a second prospect presents itself, we’ll contact the first prospect. He/she has 24 hours or 1 working day to decide wether to confirm a booking or to cancel the option.
 Cancelling a confirmed booking*
The table below shows the cancellation compensation we charge:
 Time before start date | Compensation in % of rent |
more than 3 months, | € 20,- for administration |
more than 2 months, | 15% |
more than 1 month | 35% |
more than 14 days | 60% |
more than 7 days | 85% |
less than 7 days | 100% |
Rent is basic rent mentioned in the rental agreement without extra’s like energy, cleaning, etc..
Postponing a booking*
We do not charge compensation when the booking is postponed for max 6 months, up to 30 days before the start date of the booking. The 15% downpayment must be received by us.  When cancelling the postponed booking after all, we charge you 85% of the rent mentioned in the rental agreement. We’ll sent you an invoice and we expect payment within 14 days after the invoice date.
* Cancellation or postponing a booking is only possible by mail or by Email.
CANCELLATION POLICY